General Return Policy
CakeAccessoryPlace does not offer any returns on any of its items. She only permits exchanges within 24hours as long as item is received in the pristine purchased condition and packaging. For items purchased from the craft shop, CakeAccessoryPlace does not permit returns or exchanges.
We however have applied some diligence in ensuring our esteemed customers purchase exactly what they desire.
We ensure that all details, description and prices appearing alongside our products are accurate and comprehensive.
We put in place Total Quality Management (TQM) procedures that also ensures that goods delivered are in great shape and undamaged. Therefore, CakeAccessoryPlace will not be held responsible for any damages caused while on transit.
Be confident in your purchase by thoroughly going through product descriptions before going ahead with a purchase on this site and our other channels.
In the event of a return, the customer will be fully responsible for the delivery cost of items being returned to our warehouse. Also, items previously returned and exchanged cannot be exchanged a second time.
Sale, Discounted, and Clearance items cannot be returned for store credit.
HOW TO RETURN A PRODUCT
Ensure item(s) is in pristine condition.
Contact the customer care line with the green button on the far right of the screen or via the contact page and clarify on the product to be returned.
Schedule pick up after payment of the return trip to our warehouse.