Shop using our website. Alternatively, send us a direct message (DM) on Instagram.
Orders can be cancelled before payment is made. You can change your order within 24 business hours of placing the order by reaching us via email – admin@cakeaccessoryplace.com or call +2349082584528
It takes 24 – 48 Business hours after payment is confirmed.
You can call +2309082584528 or +2348033201834; Send a DM via Instagram or Email us at admin@cakeaccessoryplace.com
Yes, we do via ABC Cargo or GIGLogistics. Delivery normally takes 3-7 Business Days. We deliver to 87 locations cut across 29 out of 36 states in Nigeria.
The locations include: Aba (ABA), Abakaliki (ABL), Abeokuta (ABK), Abuja (ABV), Ado Ekiti, Akure (AKE), Asaba (ASA), Auchi (AUC), Awka (AWK), Bauchi, Benin (BNI), Calabar (CBQ), Enugu (ENU), Ekpoma (EKP), Ibadan (IBA), Ilorin (ILR), Jos (JOS), Kano (KAN), Kaduna (KAD), Lafia, Lokoja, Makurdi (MDI), Minna (MNA), Ogbomosho, Osogbo (OSO), Onitsha (ONA), Owerri (ORI), Port Harcourt (PHC), Sango Ota (OTA), Umuahia (UHA), Uyo (UYO), Warri (QRW), Yenagoa (YEN), and Zaria (ZRI).
Yes, we deliver to 17 locations (Lagos inclusive). We partner with GIG logistics to bring our products to you. The following locations are covered for home delivery; should your items exceed a size that fits into a standard dispatch box, you would have to pick up at a designated receiving station.
The charge is determined by factors such as Location and Weight.
Regular Delivery Within Lagos state: 1-2 business days.
GIGL Delivery Within Lagos state : 2-5 business days
Outside Lagos state: 3 – 7 business days
During festive seasons such as Valentines, Easter and Christmas, it may take a little longer than usual as they are peak delivery periods. We also do not dispatch items on nationally observed public holidays or weekends unless otherwise communicated.
No, we do not. Payment validates order processing.
Yes we do
2 Sunshine Avenue Orisunmbare, off Ejigbo Road, Lagos.
CapCraftShop Frequently Asked Questions
Shop here. Alternatively, send us a direct message (DM) on Instagram.
You can call +2348033201843 or Send a DM via Instagram or Email us at capcraftshop@gmail.com
Processing time varies depending on the specific items ordered. When placing an order, you’ll see the estimated delivery date, which covers processing and shipping times. We ensure your product arrives by the selected date, so be rest assured that your order is on its way!
Yes, you can request a design preview for a fee, which depends on the product and your specific requirements. We’ll provide the first draft within 3-5 business days, with up to two revisions allowed after the initial draft.
You can cancel your order within 1 hour of placing it by contacting us directly through phone or the same platform where you placed your order. Since each piece is custom-made, once production has begun, cancellations or full refunds are no longer possible.
As each piece is custom-made, we do not offer refunds. Design fees, shipping, and handling fees are non-refundable. Where a customer insists on a refund, a 10% administrative charge applies, along with any transaction and bank processing fees. While we do not offer full refunds, partial refunds may be available under specific conditions. For full details, please review our Refund Policy here.